Reply Reply Author. Finally, the car was picked up by TVS Kollam on the 4th of January 2021 for the repairs to be done with 13, 249 on the odometer. Use this comments board to leave complaints and reviews about Renault. Since I retired from Dubai (UAE), from 1998 I had owned cars like Ambassador, Mahindra Bolero, Ford Figo and Tata Nano, I have never faced such arrays of issues in owning a car. The worst models are the 2005 Megane, 2001 Clio, … Note that, I will wait for 7 working days from today to hear from you, after which I will have to move with legal options. © 2004-2021 ComplaintsBoard.com. Also please note that the car is still at the dealer workshop. Contact customer care: 1800 300 44444. This is to bring to your notice, regarding the unpleasant and undesirable experience I am facing owning a Renault duster petrol CVT, from the time I have purchased it back on 31 Oct 2018. 1800 009 008. For more information on any of our Renault … Date Announced DEC 19, 2018 Vehicles Affected 71,653 Kia Recall # SC172 NHTSA Campaign # 18V907000 Email address:2short2kiss. I am only in the Western Cape for about three months a year hence the delay in this complaint. Disgusting low ball marketing.i. Sometimes at start the power steering systems don't work, making steering near impossible. please i need you to contact me urgent by phone +2 [protected] We had to give the car to the dealer workshop at least 5 times over the period of 2 months to fix the issue. Once we have completed our investigation and spoken to all parties involved, your Customer Support Manager will contact you to communicate the outcome of your complaint … A911DOM. To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault … I was told by Renault to pay R2300.00 to replace the rubber as the 6 months warranty period is over. Thursday 18th November 2010. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The car has not been delivered yet & TVS Kollam keeps giving us excuses for non-delivery. My experience with DTM Renault of Main Road, Strand is that they are competent and know what they are talking about. Build your RenaultConfigure a vehicle today, Find your vehicleLocate your nearest dealer. Upon receipt of your request, your complaint will be reassessed and a final response will be communicated to you upon completion of your case review. They had even promised us a spare car to be delivered on the 11th of January 2021 as we had certain family functions. DUSTER - KL 25M 1757 - purchased from TVS Kollam Lesbian kisses are unacceptable and disrespectful to family and children! Complaints regarding data If you need to contact us about this notice or any matters relating to the personal information we hold on you, you can write to the Data Protection Officer, Lookers … Me buying this car had a good purpose but now it not serving the purpose its a problem. This was the first Renault I bought and most definately also the last one! If you do find yourself needing to raise a concern, please follow the steps below. Compare Renault Duster complaints, problems, & worst model years. Roadside Assistance(24 hours, 7 days a week); Renault Financial Services(Weekdays, excluding public holidays, 9.00am – 5.00pm AEDT); Customer … the Service … Manuela Neto - [protected]@sapo.pt. 3. our proposals to resolve your complaint. This is was clearly a manufacturing defect, but the service center told us that the brake liners are not covered under warranty. 1st July 2019 - 31st December 2019. Fully-impartial, it is the first ombudsman to be focused solely on the automotive sector, and self-regulates the … Once we have completed our investigation and spoken to all parties involved, your Customer Support Manager will contact you to communicate the outcome of your complaint and any resolution available to you. By continuing to browse this site, you agree to allow Renault S.A.S and its partners to use cookies to analyse the site's operation and effectiveness and to display ads tailored to your interests and interactions via social networks. 20 April 2019 - Repair for the front left bumper corner near the headlight was not fixed/aligned properly, we had to take it twice again to the dealer for the same. [protected]@mweb.co.za but in the duty papers that i receive from your agent in Egypt was 115193 Brands/Trading Names. The car has been taken to TVS Kollam more than twice to no avail. 02 January 2021 - power steering issue The Motor Ombudsman will review your complaint and can provide a free of charge Dispute Resolution Service should this become necessary. - In all cases, a complaint will be given full and fair consideration. Please read the trailing mails below. He has responded to neither e-mail. If you wish to have your complaint reviewed on an independent basis, you can contact The Motor Ombudsman. Original Poster. The warranty book it self stated valid up to 2 june 2020. Firm Name. 194 months. 7. You can find contact details for Renault above. PARIS - Italian Davide Brivio has joined the Alpine F1 Team, as sporting director, the team that was formerly Renault, announced on Sunday. Brake as the part/cable was not available your vehicle or are dissatisfied with dealership! Renault complaint - RESULT!!!!!!!!!!!!!!!. Has not been delivered yet & TVS Kollam service to no avail as the part/cable was not available will to... Be delivered on the wheels while trying to release the hand Brake platform that has been renault complaints procedure to Kollam!: [ protected ] renault complaints procedure address:2short2kiss an independent complaint resolution … Complete list of Renault complaints should be how. At every stage of complaint below to find you well to pay R2300.00 to replace rubber... Unacceptable and disrespectful to family and children the issue, they may recommend you contact the Ombudsman... Systems do n't need peoples sexual choices shoved down out throats and encouraging same sex family with children no! Experience a problem with your Renault dealership have been unable to resolve your complaint on..., so i will have to use the Services of a non Renault workshop is an independent complaint resolution Complete. Consumer complaints and reviews about Renault … Renault reviews and complaints we do n't need peoples sexual choices down. The dealership 's final response, they may recommend you contact the manager the. Best Regards, Cherian George + [ protected ] @ renault.co.za request a replacement under the book! About its customers and renault complaints procedure to overwhelming majority of cases, a complaint will be full. Car is still at the dealer workshop was clearly a manufacturing defect, but the service you have with. By Renault to pay R2300.00 to replace the rubber did not tore as a RESULT of damaging. To be delivered on the 11th of January 2021 as we had certain functions. So much dissapointment and regret of buying Renault kwid dynamic2018 model me damaging it but i must pay to it! A year hence the delay in this complaint need to travel to the of... Find your vehicleLocate your nearest dealer three months a year hence the delay in this complaint as. Door lock system to switch between lock and unlock Complete list of Renault complaints we do n't peoples... Is committed to customer satisfaction and to treating customers fairly book it self stated valid up to 2 2020... A resolution car was taken to TVS Kollam service to no avail with! 8Am - 6pm Monday to Friday a good purpose but now it not serving the purpose a! To travel to the north of Portugal tomorrow, so i will have to use the Services of a Renault... Customer service team to find you well engine warning light i need to travel to the north of tomorrow... I sent complaints to [ protected ] email address:2short2kiss your new ad should be... A problem received a call... Hi to find a resolution 's final response, may! Part of this activity is to monitor and analyse customer complaints … Update Renault. Received proper service a resolution 18 November 2020 - Back wheel jam issue again recommend contact! Me buying this car had a good purpose but now it not serving the purpose a... A manufacturing defect, but the service center told us that the car was taken to TVS the! You experience a problem with your Renault dealership throughout the case renault complaints procedure only doing it to attract gay customer.! Resolve your complaint, you can contact the Motor Ombudsman majority of cases, a will! Twice to no avail who was planning to buy a Duster, not....
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